Remember the little kiosks in the middle of parking lots in the 1970’s? Fotomat? Well, perhaps libraries can start renting those huts that have not been appropriated by espresso stands for Library Express book and media materials dispensers.
This troubling trend will not even require a person to say clever things like, “Would you like fries with that?” Patrons order online and then pick up at a nearby location at an attractive and welcoming metal locker.
I really try to remain neutral in writing this blog, but please. If library professionals think we can be neatly replaced by a metal locker…then we probably could be. It is up to libraries to establish and prove community relevance.